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110% Lowest Price Guarantee
If you find a brand name paper or envelope for a lower price on another web site, we will refund you 110% of the difference between the lower price and our price.
Here's how we do it:
- The paper(s) or envelope(s) must be currently available for immediate shipping in the same item and packaging put up that is on The Paper Mill Store .com. No color, basis weight or substitutions of any kind are allowed.
- The lower price must be published on the competing web site and must be available for verification by our customer service department.
- If the web site with a lower price is an auction site, paid membership club or eBay Express or close out site or close out item on a web site we do not offer the 110% guarantee on these items.
- Taxes (if any) and shipping charges (if applicable) will be included when calculating the price difference.
- You may contact us for your 110% price guarantee up to 5 days from placement of your order on The Paper Mill Store .com.
Here are the three easy steps to receive your refund:
- Order the paper(s) or envelope(s) you want from The Paper Mill Store .com.
- Please contact us, within 5 days of placing your order with us, at 1-800-790-TPMS (1-800-790-8767) with your order number, and the URL of the site where you found the paper(s) or envelope(s) and directions of how to find the paper and envelopes on the site.
- We will verify the information, give you a discount equal to 110% of the difference, and email you with your new order total.