Contact Us
Talk to Live and Genuine People, Ready to Help.
The Paper Mill Store makes it easy to get in touch. On this page, you can find information about our locations and contact information, including our phone number, email address and hours. We have customer service specialists on standby to answer your questions Monday through Friday, from 7:30 a.m. to 5 p.m. Central Time. Our friendly and knowledgeable experts are happy to help via phone or email. We're also happy to chat with you about our custom finishing services, competitive pricing, free shipping and rewards program.
You can reach our customer service team Monday thru Friday, 7:30am to 5:00pm, Central Time.
See holiday hours
Phone: (800) 790-TPMS (8767)
Email: cs@thepapermillstore.com
Live Chat: Ask us a question
Locations:
Headquarters
The Paper Mill Store .com
Sun Prairie, WI 53590
Shipping and Returns
The Paper Mill Store .com
2323 Venture Court
Neenah, WI 54956
Holiday Hours:
New Years Day | Monday | January 1, 2025 | Closed |
Memorial Day | Monday | May 26, 2025 | Closed |
Independence Day | Friday |
July, 4 2025 |
Closed |
Labor Day | Monday | September 1, 2025 | Closed |
Thanksgiving | Thursday Friday |
November 27, 2025 November 28, 2025 |
Closed Closed |
Christmas | Wednesday Thursday |
December 24, 2025 December 25, 2025 |
Closed Closed |
New Years Day | Thursday | January 1, 2026 | Closed |