Due to supplier and shipping challenges, lead times may be longer than stated
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Contact Us

Talk to Live and Genuine People, Ready to Help.

The Paper Mill Store makes it easy to get in touch. On this page, you can find information about our locations and contact information, including our phone number, email address and hours. We have customer service specialists on standby to answer your questions Monday through Friday, from 7:30 a.m. to 5 p.m. Central Time. Our friendly and knowledgeable experts are happy to help via phone or email. We're also happy to chat with you about our custom finishing services, competitive pricing, free shipping and rewards program.

You can reach our customer service team Monday thru Friday, 7:30am to 5:00pm, Central Time.
See holiday hours

Phone: (800) 790-TPMS (8767)
Email: cs@thepapermillstore.com

Live Chat: Ask us a question


The Paper Mill Store .com
Sun Prairie, WI 53590

Shipping and Returns
The Paper Mill Store .com
2323 Venture Court
Neenah, WI 54956

Holiday Hours:

Memorial Day Monday May 30, 2022 Closed
Independence Day Monday July 4, 2022 Closed
Labor Day Monday September 5, 2022 Closed
Thanksgiving ThursdayFriday November 24, 2022 November 25, 2022 Closed
Christmas Day Monday December 26, 2022 Closed
New Years Day Monday January 2, 2023 Closed